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Membership & Business Development Manager
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Purpose

Working within the Membership & Business Development department, the Membership & Business Development Manager role is responsible for implementation of member recruitment and business development activities in line with operational plans to maximise the Association's funding and expand its membership base. In this role you will also contribute to enhancing member engagement and overall member satisfaction strategies.

Key Responsibilities
  • Working across departments, ensure the membership proposition is compelling, and well-communicated
  • Identify prospective new member organisations – notably from emerging sectors - through desktop research, event attendance and targeted outreach
  • Based on intelligence and departmental strategy, plan and conduct membership drives
  • Build and maintain strong relationships with key stakeholders in emerging markets to develop a pipeline of new membership and other business development opportunities
  • Management of day-to-day enquiries regarding member enrolment into the Association and updating the customer relationship management system (CRM)
  • Propose and develop new revenue-raising activities aligned with the Association’s vision and mission in areas such as events and capacity development
  • Help ensure that all activities organised under the Association are underpinned by a sound business case
  • Working with the Communication & Marketing team, support with the delivery of relevant and engaging marketing content related to recruitment and business development activities across web, social media & other mediums
  • Promote and sell packages relating to sponsorship and exhibiting at World Nuclear Association events
  • Development of a strong understanding of the Association’s role within the nuclear sector and staying informed about key industry trends and developments for the benefit of the Association’s current and prospective members
  • Research opportunities to raise funding from nuclear philanthropy and support the Head of Department with outreach to prospective donors
  • Assist in the design and execution of member engagement and satisfaction strategies aimed at improving retention levels
  • Support activities within the team, and across the Association, as required

 

Qualifications and Experience Required
  • Bachelor’s degree in a relevant field
  • Minimum 5 years’ professional experience in a business development and/or member engagement role, ideally gained within the energy industry
  • Experience of achieving business development stretch targets and/or actively driving increased revenue
  • Proficient in Excel and CRM systems
Person Specification
  • Proven track record in Business Development, Sales, or Membership Recruitment
  • Results orientated, with the ability to set and meet targets, and to report against them to internal and external stakeholders
  • Ability to foster and maintain strong and successful working relationships with internal and external stakeholders
  • The ability to think creatively and strategically
  • Strong commercial awareness and an understanding of what drives business decision making.
  • Excellent interpersonal skills, with an aptitude for building rapport across a wide range of internal and external stakeholders
  • A strong communicator, taking into consideration the global nature of our stakeholders and members
  • Able to demonstrate a degree of resilience in challenging situations
  • The ability to work unsupervised, organise own workload, meet deadlines and take the initiative whilst working as part of a strong team
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